We strive to always be extremely fair and always try to work with reasonable customers. We will always make every attempt possible to resolve issues if we made a mistake.Please do not assume a mistake is intentional. Let us know if our service could be better! Tracking info of your parcel is available. The following form is for your reference. Please repack the item carefully. The item "Dental Portable Ultrasonic Piezo Teeth Scaler 5Tip Auto Bottles fit DTE SATELEC" is in sale since Sunday, June 15, 2014. This item is in the category "Business & Industrial\Healthcare, Lab & Dental\Handpieces & Instruments\Ultrasonic Scalers". The seller is "dentistskysea" and is located in Gresham, Oregon. This item can be shipped worldwide.